AERTASK / Real-time monitoring of Airport Processes (Spain)
AENA / AERTASK Cleaning: Gran Canarias Airport, Tenerife South Airport, Tenerife North Airport, La Palma Airport, Lanzarote Airport (2018) and Barcelona Airport (2016). AERTASK Walkways: Madrid-Barajas Airport, Palma de Mallorca Airport (2018) and Barcelona Airport (2015). AERTASK PRM: Alicante Airport (2015).
Airports are composed of different and interconnected systems that execute multiple, complex management processes. As a result, airport management leans on technology and continuous improvement as allies for efficiency and increase of income.
AERTASK is a technology tool developed by airport experts, designed to digitize, control, and monitor different airport processes, such as: Cleaning, walkways, PRM, Operations, and Maintenance.
This technology solution allows for different levels of access and specific permissions according to a profile: Operator, Supervisor, and Administration (usual profiles), and also it is possible to make individual profiles.
AERTASK management capabilities include:
¬ Planning (Tasks and Staff)
¬ Reduction of time for data entry in systems
¬ Optimization of the use of assigned resources
¬ Measurement and certification of service quality levels
¬ Reducing human error
¬ Eliminating the use of paper
The structure of the system allows for the maintenance of a robust core and architecture with common functions, along with a specific vertical layer for each activity, allowing for rapid adaptation for each airport process and reducing the level of individualization.
AERTASK is adaptable to processes (business rules) based on the requirements of the airport (operations, services, maintenance, planning, etc.). Moreover, it is integrated with operational systems (AODB, RMS, etc.) to assure the integrity of information and automation in the creation of activities.