In fact, there are already many people who only use the Internet to manage their trips. We have put together an infographic to show you how passengers are currently using information technology at airports, as well as the possible resources operators are implementing to improve the passenger experience. Will you be joining in?
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Sources:
¬ ICAO Highlights, Apr 2015
¬ ACI World website (vis. Apr 2015)
¬ Irene Cano, Facebook España, Fiturtech, Jan 2015
¬ Facebook Travel “Near and Now”, Sparkler, 2015
¬ Amadeus “The rise of the mobile-app empowered traveller”, 2015
¬ Passenger Terminal World, Jun 2014
¬ TripAdvisor TripBarometer Mobile & Social Survey, Oct 2013
¬ The 2013 Traveller, Google White Paper, Nov 2013
¬ Kantar Worldpanel Travel consumer infographic, Jan 2013
¬ AppBuilders “Tourism & Mobile” Report, Apr 2013
¬ Mobile trends 2014 for Travel & Tourism, Everplaces 2013
¬ Mobile technology usage by top airlines, 8MS, 2013
¬ JD Power’s “Global Airline Traveller Survey”, Amadeus 2010
¬ The travel gold rush 2020, Oxford Economics, Amadeus, 2010
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