A properly run airport that ensures safety and effectiveness should have perfectly defined action protocols which are in keeping with the airport facility’s peculiarities and which fulfil any airport regulations that are in force. These protocols are materialised through the drafting and application of operating procedures and manuals, which set the guidelines for action and coordination among the different players involved in the airport’s operations, which include: the airport’s in-house personnel, handling companies and agents, official agencies, service provision companies, concessionaires, etc. At AERTEC Solutions we have extensive experience in drafting, implementing and updating these kinds of documents, the most important of which are as follows: self-protection and emergency plans, the airport manual, security programmes, and the procedures and technical instructions associated with the different airport areas: Operations, Services, Security, Maintenance, etc.
Airport operation procedures and manuals
